customer servicing?

Any farmer knows what "servicing" means.  It's what the bull does when you take him out to the cow pasture.  

I do ALL of my shopping online.  I don't go to stores for anything except as company for someone else who's shopping.  All in all, online shopping has been a great experience.  

Until New Egg.  

I bought a laptop from New Egg last week.  At least I tried to.  Placed the order on Wednesday.  They charged my bank account the same day, so things appeared to be moving along quite nicely.   

By Thursday when I still had not recieved the confirming e-mail, I called them to inquire.  They said things were all okay, and that I would be recieving   an e-mail "soon."  I did.  

On Friday, I checked on the New Egg site and saw that the order was still not marked "shipped."  I called again.  Twice.  Having paid an extra $35.00 for next-day shipping, I wanted to make sure I was going to get this thing fast [and having also already made arrangements for the old computer to be sent to its new home, I didn't want to be computer-less!].  I was told that they hadn't yet recieved verification from the warehouse but that the computer would definitely be here by Monday, Tuesday the latest.  I balked at the Tuesday delivery, that being nearly a week after I ordered the item and the fact that it cost an extra $35.oo for "quick" shipping, and informed the representative that I wanted my $35.00 back.  He assured me that he was taking care of that right away, and that he would send an e-mail as soon as possible confirming the shipment of the order and the refund of the shipping charges.  Wonderful.  

Today, Tuesday, still no e-mail.  So I checked the New Egg site, and find that the entire order has been CANCELLED.  

Oy.  

Another phone call to New Egg, and now I'm told that the item is no longer available, and that's why they cancelled my order.  

Without notifying me in any way.  [At this point they had not only my e-mail address but my telephone number, but they didn't feel the need to contact me about the order cancellation.]  

So, how soon you do think I'll be ordering again from New Egg?